New management strategy

In July 2017 PKS Gdańsk-Oliwa S.A. officially started a process of changes in the company structure, i.e., its transformation into a turquoise organisation which means a completely new standard of TSL company management.

PKS Gdańsk-Oliwa S.A. – a pioneer of self-organisation in the TSL industry

PKS Gdańsk-Oliwa S.A. is the first TSL company which introduced self-organisation – a management strategy in which there are no management positions, all employees are qual, regardless of their experience, seniority and held positions, and the company’s operation is based on mutual assistance, trust and cooperation.

What does self-organisation involve?

The basis of self-organisation is the team spirit and pulling together towards the common goal. Any team member can make decisions, however, before making them, he/she must consult them with experts who offer expertise and experience in a given field and with the individuals whom the given issue refers directly. Having asked for an opinion, he/she makes the final decision and takes full responsibility for it. Thus, it is possible to introduce new ideas and improvements in the company operation and to use the employees’ strengths and talents which generates higher effectiveness, and, by the same token, increases company profits. Management positions in teams are made redundant and are replaced with a function of a representative.

You have nothing to fear but fear itself

The information of this great change in the company operation was the great unknown and a challenge for employees. Voices of uncertainty and doubt were heard. How is it possible that suddenly new development opportunities are to be found? How to cooperate in such large company made up by individuals with diverse experience and very different characters?

Today, a year after the introduction of a new management strategy in PKS Gdańsk-Oliwa S.A. employees share their experience and knowledge, using their strengths to solve problems together.

A phrase “It’s not my business” has been replaced with “How can I help you?”  Cooperation in teams and among teams and openness to new challenges is becoming a standard. Within teams roles are divided in such a manner that their members have a chance to realise themselves while maintaining the highest level of customer service and service provision. They trust one another, advise and entrust one another with the realisation of tasks, knowing well that they will be done in the best possible way.

The plans to create a company in which people who work there are engaged in the company’s development are becoming a reality.


2017.07.19

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Design and implementation: LemonMind.com